Capacity Building Program

Debriefing & Mutual Support

Embed supportive practices into your workplace

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Does your organization have a clear plan for supporting staff after difficult events?

Without a clear structure for support, staff in high-stress workplaces often carry the emotional weight of their work alone. These difficult experiences don’t just impact one person: they create a ripple effect throughout your entire organization. Over time, this can lead to increased stress, turnover, and an erosion of your staff’s commitment to the values and mission of their work.

The Debriefing & Mutual Support program is a professional development program that helps you build a tailored, organization-wide support plan. This means that your people will know when, why, and how to best support one another through the unique challenges of your workplace.

Your Customized Debriefing & Mutual Support (D/MS) Plan

At the end of this program, you will have a customized D/MS plan adapted to your unique workplace. After reviewing a wealth of tools and strategies, you will identify the practices that your team will use to:

Complex workplaces need a comprehensive strategy

When building a support plan, workplaces often focus on crises situations. However in trauma-exposed work, staff are often encountering difficult situations every day. This program helps you broaden your perspective and identify the supports truly needed to protect against the “costs of caring” such as secondary traumatic stress and moral distress.

Understand what helps and what may be causing harm

Research shows that some commonly used debriefing models may unintentionally do more harm than good. In this program, we take a closer look at this issue and offer a thoughtful overview of both the benefits and limitations of some models. More importantly, we provide alternatives and adjustments grounded in current trauma research.

What past participants are saying about this program

Developed by Diana Tikasz

MSW, RSW
Resilience Specialist, TEND Associate

This program is designed for people working in high-pressure workplaces who want to help their teams better understand and navigate difficult experiences. This isn’t therapy and you don’t need a mental health background to participate. Instead, you will learn how to embed supportive practices into your everyday work.

Who is this program for?

This program is designed for people working in high-stress, trauma-exposed environments who want to take a formal or informal leadership role in supporting well-being. You will learn how to educate others about secondary traumatic stress and empathic strain, whether that is through delivering workshops or designing policies.

The content of this program will be most valuable to those in a leadership, supervisory, or policy development role who are responsible for shaping workplace culture and staff well-being.

Past graduates of our program include:

  • EAP Services
  • Clinical Directors
  • Program Managers
  • Mental Health Consultants
  • Nurse Managers & Clinical Leads
  • Hospital Administrators
  • Crisis Intervention Specialists
  • Palliative Care Coordinators
  • Addiction & Recovery Program Leads
  • Program Coordinators
  • Case Managers
  • Domestic Violence Program Leads
  • Victim Services Supervisors
  • Peer Support Program Developers
  • Community Health Program Managers
  • Youth Outreach Program Leads
  • HR Directors & People Operations Leads
  • Occupational Health & Wellness
  • Police or Fire Service Wellness Coordinators
  • Corrections Program Managers
  • Probation & Parole Supervisors
  • Emergency Services Directors
  • Disaster Response & Recovery Coordinators
  • Critical Incident Response Team Leads
  • Professional Development Leads
  • CISM Trainers

Join an upcoming session

Summer 2026

July 21, 2026

Online, Intensive

Learn More & Register

Bring this training to your team

Anytime

In-House, Custom

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Registration is limited

Please note that our sessions sell out quickly

If you intend to participate, notify us as soon as possible to reserve your space.

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