Continuing Education Series

For Educators & Advocates of Healthy Workplaces

Stay up-to-date on the latest research and best practice recommendations.

The challenges faced by high-stress and trauma-exposed workplaces change quickly and unexpectedly. Our Continuing Education Series helps to meet these challenges by providing education and strategies to keep teams and organizations well.

Designed for past participants of our  intensive programs and other advocates, each session takes a deep dive into topics such as secondary trauma, moral distress, trauma-informed practices, organizational health, and more.

What will I learn?

Strategies, tools, and best practice recommendations to build, maintain, and advocate for a healthy workplace.

Who should register?

Anyone who advocates for or educates others on the importance of sustainable, ethical, and trauma-informed practices within the workplace.

How do I attend?

Sessions are hosted virtually Recordings will be available for 10-days following the live event.

Upcoming Sessions

All sessions are conducted virtually via Zoom. Once registered, participants will receive instructions for accessing the live event and recordings.

Trainers

Francoise
Françoise Mathieu, MEd, RP is an educator, speaker, and trauma-trained therapist. She is the author of The Compassion Fatigue Workbook and the Executive Director of TEND.

An Introduction to Building Resilient Teams

Foundational Practices for Leaders in Trauma-Exposed Workplaces

November 26, 2026 | 12:00 PM – 2:00 PM ET

Strong teams do not happen by chance: they are built through intentional leadership practices that foster trust and well-being. However, even the most cohesive teams can be challenged by layoffs, critical incidents, organizational change, and other disruptions that strain relationships and lower morale.

This introductory session offers leaders an overview of key concepts from Dr. Fisher’s Building Resilient Teams framework. Participants will explore practical strategies for supporting team well-being, strengthening relationships, and responding to common workplace pressures.

We will explore:

  • How disruption, change, and uncertainty influence team functioning and staff well-being.
  • The Functional Capacity tool to gauge team capacity and set realistic expectations during times of change.
  • Practical strategies to support both the well-being of leaders and the teams they lead.

Please note: Individual registration is available for this introductory session only. The full version of this workshop is offered directly to organizations for delivery to their teams and includes customized guidance on working through the Building Resilient Teams manual. While this session offers a helpful place to begin, please reach out to our team if you are interested in a more comprehensive, tailored option.

Cost: $250 CAD + applicable taxes

Each registration fee is for one person to participate in and/or view the session. If you would like to offer this session to a group in your organization, let us know and we would be happy to coordinate a group registration for you.

Trainers

Francoise
Françoise Mathieu, MEd, RP is an educator, speaker, and trauma-trained therapist. She is the author of The Compassion Fatigue Workbook and the Executive Director of TEND.

The Choices We Made, the Choices We Never Had

Understanding Moral Injury in Complex Workplaces

February 11, 2027 | 12:00 PM – 2:00 PM ET

Moral injury can arise when people experience events that conflict with their deeply held values or sense of what is right. It may follow a single decision, but it can also develop over years through repeated ethical compromises, impossible choices, unclear mandates, inadequate resources, or the feeling that an organization has failed to protect or support its people.

For those of us in a helping profession, this presents a difficult paradox: what happens when organizations that are devoted to caring for others generate suffering rather than relieve it?

Despite misconceptions, moral injury is not simply an individual response to a difficult event: it is also shaped by the organizational conditions surrounding that experience. Drawing on emerging research from military, healthcare, public safety, and other high-stress environments, this session looks beyond individual coping to explore how organizations can reduce risk and support repair.

We will explore:

  • The differences between moral distress, moral injury, and related concepts.
  • Common misconceptions about moral injury and the conditions that can contribute to it.
  • The moral cost of broken promises – understanding Institutional Betrayal.
  • The double bind middle managers face when navigating competing responsibilities with limited authority.
  • Why resilience training can be ineffective, or even counter-productive.

Cost: $250 CAD + applicable taxes

Each registration fee is for one person to participate in and/or view the session. If you would like to offer this session to a group in your organization, let us know and we would be happy to coordinate a group registration for you.

Frequently Asked Questions

Anyone who advocates for or educates others on the importance of sustainable, ethical, and trauma-informed practices within the workplace.

These sessions will be most useful for those with an foundational understanding of  secondary traumatic stress and empathic strain.

We invite anyone who is passionate about the importance of sustainable, ethical, and trauma-informed practices within the workplace to attend these sessions, please note that they are not intended to be an introduction to these topics.

If these concepts are new to you or your team, or you’re not sure if this session is the right fit, please contact Alison, our Operations Manager to discuss.

You will need a reliable internet connection, a microphone, and webcam. All sessions are conducted virtually via Zoom and participants are invited to turn their camera and microphones on to participant in the sessions.

Participants may also be invited to use the online program Dropbox to access additional materials.

Yes. Recordings will be available for 10-days following the live event. Once registered, participants will receive emailed instructions for accessing the live event and recordings.

Once registration and payment has been received, you will receive an email with instructions for accessing the live virtual event. Please check your spam, junk, promotions, or other inboxes for this email.

A second email will be sent after the live virtual session with instructions to access the recording.

If you do not receive one or both of these emails, or require assistance with payment options, please contact Alison, our Operations Manager, at alison@tendacademy.ca.

Once payment has been confirmed, no refunds will be issued. Recordings will be available for 10-days following the date of the session for participants who are unable to attend live, or would like to re-visit the content.

TEND reserves the right to cancel a session should the number of registrations be insufficient. In the event that TEND cancels a session, all registration fees will be returned to participants. TEND is not responsible for any costs that may be incurred by the cancellation of a session.

Registration is limited to 50 participants. If the session you would like to attend is full, please email Grace, our Training Coordinator, at grace@tendacademy.ca to be placed on our waiting list.

Yes. Contact us to learn more.

We do not provide accredited continuing education credits for any regulatory bodies, however a certificate of registration is available upon request. Please contact Grace, our Training Coordinator, at grace@tendacademy.ca for more information.

Contact Us

Name
I am interested in learning more about:

Join Our Mailing List

Sign up to receive free tools, resources, and information about upcoming events and training opportunities.