Key Learnings

  • Understand how past trauma and other contributing factors affect crisis reactions.
  • Learn how to apply the eight steps of Psychological First Aid (PFA) within specific workplace settings.
  • Build your Personal PFA plan.

Psychological First Aid

Providing emotional support in the aftermath of a critical incident or crisis

Overview

How we help is just as important as what we do to help. Stress, grief, and past experiences have a powerful impact on a person’s ability to cope in the wake of traumatic events. When we have the skills to support others through a crisis, we can help to mitigate the lasting impacts of witnessing or experiencing trauma.

This training provides strategies and tools for providing emotional support to others using Psychological First Aid, an evidence-informed approach to providing assistance to others in the aftermath of a crisis.

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