Foundational Education Webinars
Understanding Trauma-Exposed Workplaces
Professionals who work in high stress, trauma-exposed fields are directly and/or indirectly exposed to trauma every day.
These foundational webinars explore the natural impacts of trauma-exposure, supporting trauma-exposed teams and being trauma-informed to provide the best possible care.
These sessions are designed to provide participants with the language to talk about the concepts that are central to well-being in the helping professions.
What will I learn?
Evidence-informed foundational knowledge to assist you in navigating trauma-exposed workplaces, support the people who work there, and care for the clients you serve.
Who should register?
Frontline, leadership, and everyone in between.
How do I attend?
Sessions are hosted virtually and if you miss it, a recording will be available for 10-days following the live event.
Sessions are conducted virtually via Zoom. Once registered, participants will receive instructions for accessing the live event and recordings.
Upcoming Webinars
Trainers
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Secondary Traumatic Stress & Empathic Strain
Understanding the Foundational Concepts of Trauma-Exposed Work
March 27, 2025 | 1:00 PM – 3:00 PM ET
How do we stay well when bearing witness to suffering? What is the impact of hearing, seeing, and reading about trauma daily? Chronic exposure to difficult stories can lead to experiences of secondary traumatic stress and empathic strain (also known as compassion fatigue).
These occupational hazards are normal and common – particularly when working with people in crisis. This training explores the impact of empathic strain and secondary trauma exposure on the physical and emotional well-being of helping professionals and offers strategies to stay well.
Cost: $150 CAD + applicable taxes
Each registration fee is for one person to participate in and/or view the session. If you would like to offer this session to a group in your organization, each individual must purchase a registration.
Next available webinar: June 5, 2025 | 1:00 PM – 3:00 PM ET
Trainers
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Debriefing & Mutual Support
Establishing & Embedding Communities of Support in Our Work
April 16, 2025 | 1:00 PM – 3:00 PM ET
Many professions use the term “debriefing” to describe protocols used to respond in the aftermath of critical events. Yet, there is confusion about which practices are helpful and healthy – and which ones may lead to further harm. How do we support one another while protecting ourselves from traumatic content? How do we embed regular check-ins for mutual support?
This training provides best practice recommendations for processing the distressing elements of our work. It also provides guidance on establishing communities of support and debriefing processes that consider critical incidents as well as the cumulative impact of on-going trauma exposure – which, due to its subtle nature, can often be overlooked.
Cost: $150 CAD + applicable taxes
Each registration fee is for one person to participate in and/or view the session. If you would like to offer this session to a group in your organization, each individual must purchase a registration.
Next available webinar: July 24, 2025 | 1:00 PM – 3:00 PM ET
Trainers
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Trauma-Informed Practice
Fundamental Concepts for Complex Workplaces
May 8, 2025 | 1:00 PM – 3:00 PM ET
Supporting people with complex needs can be challenging. Providing responsive and compassionate service is only possible when we recognize the pervasive impact that trauma can have on a person’s life and the way they engage with the world. When we reframe our perspective from “what is wrong with you” to “what happened to you,” we help to create an atmosphere of safety, trust, and collaboration. In this setting, we empower the people we serve, those we work alongside, and ourselves to fully engage with the services we provide.
This training introduces the fundamentals of trauma-informed practice.
Cost: $150 CAD + applicable taxes
Each registration fee is for one person to participate in and/or view the session. If you would like to offer this session to a group in your organization, each individual must purchase a registration.
Next available webinar: August 21, 2025 | 1:00 PM – 3:00 PM ET
Frequently Asked Questions
Who should take this program?
Anyone working in a trauma-exposed environment. Leadership, frontline and everyone in between.
Is there a prerequisite for enrolling in these sessions?
No.
I registered but did not receive any confirmation. What should I do?
Upon registering, you will be redirected to a secure payment portal. Your registration for this event is not confirmed if payment is incomplete.
Once registration and payment are complete, you will automatically receive zoom login details.
If you do not receive this email, or require assistance with payment options, please contact Alison, our Operations Manager, at alison@tendacademy.ca or give us a call at (613) 270-5182.
What is your cancellation policy?
There are no refunds for these sessions. Each webinar is recorded, and you will have access to the recording for 10 days following the session. If you would like to transfer your registration to another individual, we will happily do this up to 5 days prior to the session date.
Can I share my zoom link or the recording link?
No. Each individual registering receives a unique zoom link that is only able to be used on one device. The recording link is for individual use and sharing it is prohibited.
What if I have a group I want to register?
No problem. The group can either register and pay individually, or you can contact us and arrange a group registration.
Contact Alison, our Operations Manager, at alison@tendacademy.ca or give us a call at (613) 270-5182.
Will I receive accredited CEUS/CECS for this training?
If requested, we are able to provide participants with a certificate of registration following the session. However, please note that we do not provide accredited continuing education credits for any regulatory bodies.